Affiliate Program Terms

Last updated: November 13, 2026

1. Who These Terms Apply To

These Affiliate Program Terms (“Affiliate Terms”) govern the Synexa Affiliate Program (the “Program”). They apply to you once we approve your application, and they are in addition to our Terms of Service and Privacy Policy. If these Affiliate Terms conflict with the Terms of Service on a Program matter, these Affiliate Terms apply.

2. Joining the Program

To apply, email us at [email protected] with the subject “Affiliate application” and include:

  • Your name (and company name, if applying as a business)
  • The channels you plan to use, with URLs
  • Your approximate audience size

We may approve or decline any application at our discretion.

Approval comes first. You become a Synexa affiliate only when we confirm your approval by email. Until then these terms give you no right to any commission: anything you promote, share or refer before your approval date earns nothing and is not credited retroactively, even if the customer pays later. Only referral links we issue to you after approval count, and only for customers who first click them after your approval date. Sending an application does not by itself make you an affiliate or allow you to present yourself as one.

You must be at least 18 years old and able to enter into a binding contract. Only one affiliate account is allowed per person or entity.

3. Your Referral Link

Once approved, we give you a unique referral link.

  • Attribution is last-click, using a 30-day referral cookie
  • Only new customers count: the person you refer must not already have a Synexa account
  • If a customer clears their cookies, blocks them, or signs up on a different device or browser, we may be unable to attribute the sale to you
  • Our records are final for attribution

4. Commissions

20% of net revenue from each customer you refer, for the first 12 months after their first payment. Qualifying purchases are API credit purchases and top-ups, and any subscription plans, the referred customer buys. Recurring payments within that 12-month window count.

“Net revenue” is the amount we actually collect from the referred customer, minus refunds, chargebacks, taxes (such as VAT or sales tax) and payment-processor fees.

Example: a customer you refer buys the $100 API credit pack. Your commission is 20% of the net revenue, about $20 before taxes and fees are deducted. If they buy the same $100 pack every month for 12 months, you earn up to about $240 in total. Purchases made after the 12-month window do not earn commission.

Higher commission rates apply only if agreed in writing (by email) between us and a specific partner.

5. Refunds, Chargebacks and Reversals

Each commission is held as pending for 30 days after the payment it relates to, to cover our refund and chargeback window. After that it becomes approved.

If a payment is refunded, charged back, or found to be fraudulent, the related commission is reversed. If we already paid that commission, we deduct it from your future payouts.

6. Payouts

  • We pay monthly, by the 15th of each month, for commissions approved in the previous month
  • The minimum payout is US$50; balances below it roll over to the next month
  • Payouts are made in USD by PayPal or bank transfer (Wise)
  • You bear any fees charged to receive the payment
  • You must give us accurate payout details. We are not responsible for payments sent to wrong details you gave us

If an approved balance stays below the minimum and you have no new referral for 12 months, we may forfeit that balance.

7. Taxes

You are responsible for your own taxes on any commission you receive. Before paying you, we may ask for a W-9, W-8BEN or equivalent tax form, and we may withhold payment until we receive it.

8. Promotion Rules and Prohibited Activities

You must not:

  • Refer yourself, or accounts you own or control
  • Bid on “Synexa”, misspellings of it, or “Synexa + keyword” in paid search ads, or use them in domain names, app names or social media handles
  • Send spam, including unsolicited email, direct messages, comment spam or forum spam
  • Use cookie stuffing, forced clicks, hidden iframes, adware or browser toolbars
  • Offer cash-back, rebates or other incentives for sign-ups unless we approve it in writing
  • Publish coupon or discount codes we did not give you
  • Make false or misleading claims about our features, pricing, results, or your relationship with us
  • Impersonate us, or present yourself as a Synexa employee or official account
  • Promote Synexa on sites with illegal, adult, hateful, violent or infringing content
  • Use our logo or screenshots other than as we provide them, or modify them

If you break these rules, you forfeit any unpaid commissions and we may terminate your participation in the Program.

9. Disclosure

You must clearly disclose your affiliate relationship with us wherever you post your referral link, as required by law (for example, the US FTC Endorsement Guides and the UK ASA/CAP Code). A clear label such as “#ad” or “affiliate link” placed next to the link is the minimum.

10. Brand Use

We grant you a limited, revocable, non-exclusive licence to use the Synexa name and the materials we provide, only to promote Synexa under these Affiliate Terms. This licence ends when your participation in the Program ends.

11. Termination

Either you or we may end your participation in the Program at any time by email.

  • If we terminate because you breached these Affiliate Terms, unpaid commissions are forfeited
  • Otherwise, approved commissions above the minimum payout are paid in the next payout cycle
  • Your referral link stops earning commission on termination

12. Relationship

You are an independent contractor. Nothing in these Affiliate Terms creates a partnership, agency, employment or franchise relationship between you and us, and you cannot bind us to any obligation.

13. Limitation of Liability

  • The Program is provided “as is”
  • We do not guarantee any level of earnings, or that referral tracking will be available or error-free at all times
  • Our total liability under these Affiliate Terms is limited to the commissions owed to you for the prior 6 months
  • We are not liable for indirect or consequential damages

14. Changes to These Terms

We may change these Affiliate Terms by giving you 30 days’ notice by email. The date at the top of this page will be updated. If you continue to promote Synexa after the change takes effect, you accept the updated terms.

15. Governing Law and Contact

These Affiliate Terms are governed by the laws that govern our Terms of Service.

For questions about the Program, contact us at: